Shipping Rates and Policies
A email will be sent to
you if all items are not available for shipping, or to quote
shipping rates other than the standard UPS rates for the U.S.
SHIPPING CHARGES ARE NOT REFUNDABLE.
SHIPPING CHARGES ARE NOT REFUNDABLE.
- Export Shipping Rates
- Domestic Shipping Rates
- Shipping Preparation for Product Returns
- Copying Information
- Financial Information
- Web Site Forums
- Links To And From Third-Party Web Sites
- Intellectual Property Ownership
- Trademarks
- Governing Law
- General Disclaimer
In this document you will find two sections. The first section, Shipping Rates, covers On Mark International's current shipping rates and stipulations for outgoing orders. The second section, Return Shipping Preparation, will guide you through the process of repacking and returning any items you wish to return in compliance with O.M.I.'s Return and Refund Policy. Immediately below, you will find shortcuts to the aforementioned sections.
- Export
Shipping Rates
Freight for export orders will be quoted on a per order basis and is not indicated in the Standard Domestic Rates chart. Shipping fees shown for all orders placed online are assessed automatically at Domestic UPS rates and are not valid for overseas shipping. The automatic response will show the U.S. Domestic rates but they are not valid for export. Fees for export orders are individually assessed at the time of packaging due to dimensional and weight requirements of individual countries. Export shipment rates are based on number of packages, weight and girth. Export customers will be offered the option between Express Mail, or Priority Mail and First Class (where applicable). If no reply to freight charges is received within 3 days OMI will ship the best way.
All orders include insurance where available, this cost will not show up on the package itself. If a reply is not received in a timely manner OMI will use it's discretion on shipping method.
Domestic Shipping Rates
Domestic Shipping free on orders of $50 or more, packages a insured up to $100. Additional insurance is the Customers responsibility.
Table
Rates based on United Parcel Service's "Standard Ground" service and
fees (Insurance included). These rates are only applicable to
shipments made inside the continental United States and rates quoted
are for all items on
an
order shipping together. Additional charges
will apply when items shipped separately.
For rates on other shipping methods such as NextDay and Second Day services, call 888-373-2092 or email. webmaster@onmarkint.com
UPS will send a tracking number to you when they pick up your package!
Please note that certain circumstances may effect the final assessment of freight fees. These circumstances may include but are not limited to:
- Shipping destination
- Over-sized packaging dimensions or weight
- Multi-container requirements
- Carrier rate changes
- Item specific exceptions
- Invoices totals exceeding $300.00
- LOW WEIGHT ITEMS WITH LARGE INVOICE TOTAL WILL HAVE THEIR RATES ADJUSTED DOWN.
Rate changes may occur without notification. Please check with our customer service department for the latest freight policy & rate information. 918-446-7906
Customer satisfaction is our top priority. Every transaction should result in a pleasant, convenient, and successful shopping experience. If you are dissatisfied, we are happy to offer a full refund or exchange on the return of any merchandise within 10 days of the delivery date excluding shipping, insurance, or auction fees where applicable. To streamline the return process, we ask that you please note the following:
- Guidelines for Good Packaging
You can help make sure that your package arrives safely and on time with these good packaging guidelines and procedures developed from UPS research.
- Use a rigid box with flaps intact
- Remove any labels, hazardous materials indicators, and other shipment markings from the box
- Wrap all items separately
- Use adequate cushioning material
- Use strong tape designed for shipping
- Do not use string or paper over-wrap
- Use a single address label that has clear, complete delivery and return information
- Place a duplicate address label inside the
package
- Weight and Size Limits for Packages
UPS has established specific weight and size limits for the packages that you send with all UPS services. The restrictions below only pertain to individual packages. There are no limits to the total weight of your shipment or the total number of packages in your shipment.- Packages can be up to 150 lbs (70 kg)
- Packages can be up to 165 inches (419 cm) in length and girth combined
- Packages can be up to 108 inches (270 cm) in length
- Packages that weigh more than 70 lbs (31.5 kg, 25 kg within the EU) require a special heavy-package label
- Oversize packages and packages with a large size-to-weight ratio require special pricing and dimensional weight calculations
Note: Packages that exceed UPS
weight and size limits are subject to an Over Maximum Limits charge.
The limits listed above apply to most packages and destinations, but
there are some variances because of different local restrictions in
some countries.
Please contact UPS for more details.
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On Mark International, Inc.
8923 S. 43rd West Ave.
Tulsa, OK 74132 U.S.A
Tel: 918-446-7906
Fax: 918-445-1532
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